by Greg Mitchell | Sep 1, 2026 | Expectations, Accountability, Culture, Engagement, Success Through People Model
If you’ve been in and around small business for any length of time, I suspect you’ve at some point said, or heard someone else say, something along the lines of “I thought you were doing that.” In small business, everyone pitches in. That’s one of the best parts. But...
by Greg Mitchell | Jul 17, 2026 | Success Through People Model, Accountability, Culture, Equipping Others, Expectations, Leadership
Like me, you may have had this experience: you ask someone to do something, they do it… and the outcome is not quite (or at all!) what you wanted. You might then find yourself stuck choosing between two annoying options: Option A: Jump in and “fix it” yourself...
by Greg Mitchell | Feb 19, 2026 | Engagement, Culture, Leadership, Success Through People Model, Teams
I was fortunate to recently be invited to present to a local business group on the subject of Building Great Teams. Part of the presentation included an introduction to the Success Through People Model© as a framework for building and sustaining high-performing teams....
by Greg Mitchell | Jan 21, 2026 | Culture, Engagement, Leadership, Success Through People Model
Over the years, we’ve been fortunate to work with businesses of all shapes and sizes. And, just as you can with people, I’ve found that you can quickly pick up on things that help you form an impression of the “personality” of a business (I’m tempted to use the word...
by Greg Mitchell | Nov 28, 2025 | Leadership, Culture, Engagement, Success Through People Model
If you want to know the real difference between a thriving small-to-medium business and one that’s just treading water, look beyond the products, the tech, or even the service quality and strategy. The real differentiator? It’s often leadership, both individual and...
by Greg Mitchell | Nov 13, 2025 | Accountability, Culture, Expectations, Success Through People Model
Let’s talk about a word that makes some people squirm: accountability. It’s the backbone of high-performing teams and thriving businesses, but it’s also the thing that tends to slip through the cracks, especially for small and medium-sized businesses (SMEs), where the...
