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Role Clarity in a Small Business: Who Owns What When Everyone Does Everything?

Role Clarity in a Small Business: Who Owns What When Everyone Does Everything?

by Greg Mitchell | Sep 1, 2026 | Expectations, Accountability, Culture, Engagement, Success Through People Model

If you’ve been in and around small business for any length of time, I suspect you’ve at some point said, or heard someone else say, something along the lines of “I thought you were doing that.” In small business, everyone pitches in. That’s one of the best parts. But...
When ‘Nice’ Leadership Creates Mediocrity in Small Businesses

When ‘Nice’ Leadership Creates Mediocrity in Small Businesses

by Greg Mitchell | Aug 18, 2026 | Leadership, Accountability, Expectations, Success Through People Model

If you’re an owner or manager in a small business, there’s a chance that you’ve said (or at least thought) something like: “We’re a good bunch of people. We don’t do drama. We just want everyone to get along.” That’s a healthy instinct. Most small businesses don’t...
If You Want Better Results, Give Better Instructions

If You Want Better Results, Give Better Instructions

by Greg Mitchell | Jul 17, 2026 | Success Through People Model, Accountability, Culture, Equipping Others, Expectations, Leadership

Like me, you may have had this experience: you ask someone to do something, they do it… and the outcome is not quite (or at all!) what you wanted. You might then find yourself stuck choosing between two annoying options: Option A: Jump in and “fix it” yourself...
Managing Risk: The Hidden People Risks Owners Don’t See… Until It’s Too Late

Managing Risk: The Hidden People Risks Owners Don’t See… Until It’s Too Late

by Greg Mitchell | Jun 12, 2026 | Success Through People Model, Manage Risk

Most SME owners don’t wake up thinking, “Today’s the day a people issue derails my business”. But that’s exactly how it often happens. Managing Risk is one of the core components of the Success Through People (STP) Model, because people-related risks don’t...
Stop Chasing the Naysayers: Where to Focus Your Energy During Change

Stop Chasing the Naysayers: Where to Focus Your Energy During Change

by Greg Mitchell | Feb 19, 2026 | Engagement, Culture, Leadership, Success Through People Model, Teams

I was fortunate to recently be invited to present to a local business group on the subject of Building Great Teams. Part of the presentation included an introduction to the Success Through People Model© as a framework for building and sustaining high-performing teams....
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Recent Posts

  • Role Clarity in a Small Business: Who Owns What When Everyone Does Everything?
  • When ‘Nice’ Leadership Creates Mediocrity in Small Businesses
  • If You Want Better Results, Give Better Instructions
  • Managing Risk: The Hidden People Risks Owners Don’t See… Until It’s Too Late
  • Stop Chasing the Naysayers: Where to Focus Your Energy During Change

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