by Greg Mitchell | Jun 7, 2016 | Engagement
Handing out a few chocolate frogs at a staff meeting does not in itself a recognition program make! So, you’re taking the plunge and are planning to implement a staff recognition program….great stuff! It seems easy enough – throw out a few bottles of wine...
by Greg Mitchell | Jun 1, 2016 | Training
A common challenge for many supervisors and managers when it comes to managing people is providing effective feedback. This is particularly the case where they need to give feedback to a team member who is presently not meeting expectations and/or where they...
by Greg Mitchell | Jun 1, 2016 | Culture
Cleaning out my office the other day (a task that has been many years in the making!), I stumbled across an article in an old edition of Harvard Business Review (May 2013) that’s worth a revisit. The article explores the interesting issue of the ideal...
by Greg Mitchell | May 12, 2016 | Leadership
Anyone that’s had responsibility for managing others will I think agree that is can sometimes be a challenge. There are days that, regardless of what you do, it’s apparent that you just aren’t getting the results you are hoping for. In some ways it...
by Greg Mitchell | Apr 6, 2016 | Leadership
We all know that effectively managing employees is key to the success of our business. We variously rely on our employees to serve our customers/clients, to market and sell the goods and services of the business and to implement the processes and systems that...
